计划1学习时间2026.8.6 周四学习内容English at Work Episode 38: Oranges and lemons Language for good customer relations▶ incompetence n.无能;不称职;不胜任▶ put in work 付出努力下功夫▶ Is she about? Is she around? 她在附近吗/她在这吗▶ paperwork 文件手续材料n.文书工作;(诉讼案件、购置房产等所需的)全部文件全部资料▶ interfere vi.干涉;干预;介入▶ fantastique 【法语词汇】极好的惊人的奇幻/超自然的文学体裁▶ 维护客户售后关系的语句Hello I’m xxx[名字] from xxx[公司]. How are you today?I hope you have received our order/xxx[产品] and that you are happy with it/the order.we do hope you are pleased with our service and that you may use us again.Do you have any questions you may want to ask?▶ can I buy you dinner sometime? 改天我请你吃晚饭好吗▶ There is still some business to attend to. 还有一些事情要处理。语法主动表被动。当句子结构是“There is 名词 to do”且省略了执行者by us/me时直接用主动形式to do是最地道、最自然的选择。被动形式to be done虽然也不算错但在日常口语中会显得生硬、啰嗦除非你想刻意强调“这件事需要被完成”这个客观状态否则千万不要画蛇添足。▶ sth. is last season 某物已过季/已过时/不再流行▶ go too far 做得太过分/越界了开始上班了 没啥自己的时间 以后一周更两次吧计划2